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INNOVATION

Hancock introduces Web tool for agencies

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Written by U.S. Insurance News   
Monday, 28 July 2003
John Hancock Life Insurance Company has launched a tool that provides its top long-term care insurance agencies with a consumer-driven rate calculator designed to be placed on the agencies' approved public web sites. Although rate calculators for long-term care insurance can often be found on corporate sites, the new localized web program allows the company's front line to provide a self service tool directly to their customers and prospective customers. The calculator tool provides customized rates for Hancock's long-term care insurance based on what an individual enters about himself or herself and the product features he or she selects. In addition to providing quotes for the cost of policies, all long-term care insurance terms are defined in the site's glossary, and available on pull-down screens.
 

Safeco makes commercial auto insurance sales faster, easier

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Written by U.S. Insurance News   
Monday, 28 July 2003
Safeco Business Insurance — one of the nation's top commercial auto insurance providers — has expanded its online sales platform to make it faster and easier for agents to sell commercial auto insurance to small businesses. The platform, called ESP(TM), allows agents to quote, bind and instantly issue commercial auto policies online. This allows agents to sell insurance in minutes, rather than days. Since 5,400 agents representing Safeco Business Insurance collectively sell or renew nearly 100,000 commercial auto policies every year, this adds up to a significant time savings.
 

The Hartford extends online billing and payment for policyholders

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Written by U.S. Insurance News   
Sunday, 20 July 2003
The Hartford Financial Services Group, Inc. announced on July 18 that in addition to self-administered policyholders, electronic billing and electronic payment functionality is now available to list bills for New York and New Jersey customers with 10 covered lives or more. The functionality is available through Employer View(R), the company's secured customer Web site. To meet the market's growing desire for online billing and payment options that increase administrative efficiency and reduce related costs, The Hartford has expanded the availability of electronic billing and electronic payment. The functionality is easy, convenient and free.
 

Golden Rule Insurance receives patent for Its life/long-term care concept

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Written by U.S. Insurance News   
Sunday, 20 July 2003
Golden Rule Insurance Company announced on July 15 that it had been awarded U.S. Patent No. 6,584,446 related to its Asset-Care(R) life insurance product which provides long-term care benefits. "It is extremely unique for an insurance company to receive a patent," said Richard L. Merrill, president of the financial services division of Golden Rule Insurance Company. "This is another chapter in the great history of the Asset-Care product line."
 

TitleGuard to protect Lancaster Auto Group customers

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Written by U.S. Insurance News   
Sunday, 13 July 2003
The Lancaster Auto Group, the number one volume new Honda and Mazda dealer in the high desert, has chosen to insure all of its used car buyers against hidden title defects for up to $50,000 with TitleGuard Vehicle Title Insurance. Lancaster is the first auto group in the high desert to offer its customers this level of protection. TitleGuard Vehicle Title Insurance provides used car buyers and sellers with 100 percent protection, up to $50,000, against the financial losses that can result from hidden title defects such as salvage vehicles, lemon vehicles, stolen vehicles, flood and hail damaged vehicles, title fraud and forgery, and odometer rollback.
 
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